General information regarding the delivery
The priority of our company is the prompt delivery of your purchases to your home.
Preparing your order takes from 1 up to 3 days.
We provide a free courier delivery:
- Throughout the territory of the Russian Federation and the Republic of Belarus when ordering for more than 5,000 rubles
- Throughout the Republic of Kazakhstan with an order of 14,000 tenge
- For other CIS countries when ordering from $100 and worldwide when ordering from $100
in Moscow - 290 rubles
in St. Petersburg, Moscow region, Leningrad region - 390 rubles
Delivery time - up to 2 business days, not counting the day of the sending, weekends and holidays.
To other regions of Russia - 490 rubles
The delivery time depends on the remoteness of your region and is up to 10 business days, not counting the day of the sending, weekends and holidays.
In the event of any item from your order being not available in the warehouse of the online store, we shall send these goods from Lichi stores located in different cities. Therefore, please note that your order can be consisting of several parcels that will be delivered at different times, as shipment will be made from different warehouses.
Delivery to the Republic of Belarus - 490 rubles
Delivery time - up to 14 days, not counting the day of the sending, weekends and holidays.
Delivery is carried out only on a fully paid order principle, without the possibility of measuring and without the possibility of a partial refund.
Delivery to Kazakhstan - 800 tenge
Delivery time is up to 7 business days, not counting the day of the sending, days off and holidays.
Worldwide Shipping - $20
Delivery time - is determined by the location of the delivery point, as well as the transit time of the parcel in the customs service of your country and ranges from 7 to 20 business days, not counting the day of the sending, weekends and holidays.
Worldwide delivery is only carried out on a fully paid order principle, without the possibility of measuring and without the possibility of a partial refund.
Please note that taxes and purchase duties are not included in the cost of delivery on the site. You may need to pay them in accordance with the tax system of your country at the time of receipt or after receipt of the parcel. Please be sure to check this information with the customs office of your country.
As soon as the order is transferred to the delivery service, you will receive a notification with the tracking number, with which you can easily track information about the parcel's current status in real time. Before delivery, an SMS message will be sent to you, and the courier will contact you in advance by phone.
Please carefully examine the integrity of the package upon receipt of the order.
In case of damage detection it is necessary: to compile an document of opening the package in the presence of the courier and take a photo or video of the damage, as well as immediately contact our specialists to discuss the warranty exchange.
If you refuse to receive the order, the shipping cost is not refundable.
We remind you that the Lichi chain of stores and the lichi.com online store have a bonus system that allows you to return up to 10% of bonuses to your Lichi members club card. You can find out more about the Lichi bonus system by clicking the link
You can check all delivery details with our specialists in any convenient way: by phone +7 909 668 55 55
, by e-mail firstname.lastname@example.org
or in our online chat.
We are always ready to answer any additional questions and take into account your wishes and suggestions. Have a nice day and enjoy the great shopping!