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Delivery

Our company is committed to providing the best possible service to all our customers, which involves ensuring your items reach you safely and as quickly as possible, irrespective of your location.

 

How much are the shipping costs?

We offer complimentary shipping on all orders over $100. If your order is under $100, the standard shipping cost of $20 will apply.

For shipments to countries or territories affected by airspace restrictions, the shipping cost is increased to $50 on an order of any amount. This currently applies to the following countries: Afghanistan, Burkina Faso, Iraq, Israel, Lebanon, Libya, Mali, Niger, Somalia, Sudan, Syria, Ukraine, Venezuela and Yemen.

 

Do any taxes or duties apply to orders shipped to location  “Worldwide”?

Any taxes and duties applicable to orders to most countries are the responsibility of the company. The exceptions are:

Australia

Algeria

American Samoa

Anguilla

Armenia

Azerbaijan

Brazil

Cape Verde

Comoros

Cook Islands

Côte d`Ivoire

Cuba

Falkland Islands

Faroe Islands

Georgia

Greenland

Guam

Guinea

Guinea-Bissau

Iran

Iraq

Kiribati

Serbia

Kyrgyzstan

Macedonia

Marshall Islands

Mauritania

Micronesia

Moldova

Nauru

Nepal

New Zealand

Niue

Northern Mariana Islands

Pakistan

Palau

Saint Helena

Samoa

San Marino

São Tomé and Príncipe

Seychelles

Solomon Islands

Somalia

Syria

Tajikistan

Tonga

Tunisia

Turkey

Turkmenistan

Tuvalu

Ukraine

Uzbekistan

Yemen

 

 

For the above destinations, all customs clearance formalities are to be fulfilled by the receiver.

What are the shipping methods and delivery times?

Estimated delivery time is 3–7 days.

We ship our orders with DHL transport company. 

 

Can I change my address once the order has been shipped?

Unfortunately, we can only deliver your package to the address provided upon placing the order. If the address you provided is incorrect, you must contact the delivery service provider to redirect your parcel to another address.

 

How can I track my order?

Once your order has been dispatched, you will receive an email with tracking information and an estimated delivery date. 

 


If you experience any problems with your order or have any questions or concerns, please feel free to contact us. We are always happy to help you.

 

support@lichi.com

+44 1865509555

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